With
increased changes in networks and on-line ATM processing, many
financial institutions are finding it necessary to mass reissue
plastic cards to their customers. To stay in compliance with network
regulations, institutions often must reissue cards with new logos
and account information on the magnetic stripe. Too often, institutions
are burdened with major reissue costs associated with producing,
printing, and mailing new PINs to their customers. Not only is
issuing new PINs costly, but institutions can lose the confidence
of their customers by not allowing them to retain their old PIN.
Thus, when
obligated to reissue plastic cards, it is most often the goal
of an institution to allow their customers to retain their old
PIN.
For several
years, International Plastic Cards has made it possible for
institutions to realize this goal. IPC has the capability to
provide offset conversions to financial institutions which allows
them to reissue their plastic cards without having to reissue
new PINs.
Through
specialized in-house programming, IPC takes input data supplied
by the institution which includes customers' account numbers
- along with any special offsets that go with the account numbers
- and runs algorithms against the new algorithms to come up
with a new offset.
This new
offset is encoded onto the reissued plastic card, and it is
this new offset which allows customers to use their original
PIN. Through programming within the ATM network, the new encoded
offset is checked against the old PIN, keyed in by the customer,
to ensure that the card accesses the system properly.
After offset
conversion is completed, IPC can provide data to our customers which
contains the new offsets. The new offsets can then be loaded
into the institution's computer system for any future card reissues.
As their
customers' cards expire, the institution can send its information
back to IPC for card processing with the offset thus eliminating
the need to issue a new PIN.
Satisfied
Reissue Customers
Several financial institutions have used this specialized service.
Please contact IPC
for references based on your specific requirements.
Making this
service even more attractive is IPC's ability to work with various
forms of input information.